Welcome to the Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Open a New Ticket
- There is no technical support for any free Magento 2 or Prestashop products.
- Ticket Handling Time: 9 AM to 6 PM (GMT + 5:30). First ticket response within 24 hours in working days (Monday-Saturday)
- Please kindly understand that tickets that arrive at our weekend will be processed when we're back to the office on next Monday.