Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

- There is no technical support for any free Magento 2 or Prestashop products.

- Ticket Handling Time: 9 AM to 6 PM (GMT + 5:30). First ticket response within 24 hours in working days (Monday-Saturday)

- Please kindly understand that tickets that arrive at our weekend will be processed when we're back to the office on next Monday.

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